{"id":1421,"date":"2019-10-05T20:36:44","date_gmt":"2019-10-05T18:36:44","guid":{"rendered":"https:\/\/www.pedagogie.ac-nice.fr\/stmg\/?p=1421"},"modified":"2019-10-10T22:40:06","modified_gmt":"2019-10-10T20:40:06","slug":"bts-negociation-et-digitalisation-de-la-relation-client","status":"publish","type":"post","link":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/2019\/10\/05\/bts-negociation-et-digitalisation-de-la-relation-client\/","title":{"rendered":"BTS N\u00e9gociation et digitalisation de la relation client"},"content":{"rendered":"<table style=\"border-collapse: collapse; width: 99.3097%; height: 57px;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1426\" src=\"https:\/\/www.pedagogie.ac-nice.fr\/stmg\/wp-content\/uploads\/sites\/28\/2019\/10\/ndrc-300x147.jpg\" alt=\"\" width=\"150\" height=\"73\" srcset=\"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-content\/uploads\/sites\/28\/2019\/10\/ndrc-300x147.jpg 300w, https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-content\/uploads\/sites\/28\/2019\/10\/ndrc.jpg 320w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Les activit\u00e9s du titulaire du BTS NDRC sont regroup\u00e9es au sein de\u00a0trois\u00a0grands\u00a0p\u00f4les\u00a0couvrant\u00a0les\u00a0diff\u00e9rentes formes de relation client, qui sont autant de missions r\u00e9alisables\u00a0par\u00a0les\u00a0\u00e9tudiant(e)s\u00a0:<\/p>\n<h6 style=\"text-align: center;\">1. Relation client et n\u00e9gociation-vente<\/h6>\n<p>D\u00e9veloppement de client\u00e8le\/N\u00e9gociation, vente et valorisation de\u00a0la\u00a0relation\u00a0client\/Animation\u00a0de\u00a0la\u00a0relation client<\/p>\n<h6 style=\"text-align: center;\">2. Relation client \u00e0 distance et digitalisation<\/h6>\n<p>Gestion de la relation client \u00e0 distance\/Gestion de la E-relation client\u00a0\/Gestion\u00a0de\u00a0la\u00a0vente\u00a0en E-Commerce<\/p>\n<h6 style=\"text-align: center;\">3. Relation client et animation de r\u00e9seaux<\/h6>\n<p>Animation de r\u00e9seaux de distributeurs\/de partenaires ou de vente directe.<\/p>\n<h6 style=\"text-align: center;\">Profil du futur \u00e9tudiant :<\/h6>\n<p>Vous \u00eates \u00e9l\u00e8ve de terminale g\u00e9n\u00e9rale, technologique ou professionnelle. Vous aimez les contacts, les situations vari\u00e9es. Vous envisagez une profession plut\u00f4t\u00a0lucrative.\u00a0Vous\u00a0\u00eates\u00a0organis\u00e9(e) et dynamique, endurant et opini\u00e2tre, ouvert(e) aux\u00a0autres\u00a0et\u00a0capable\u00a0de\u00a0vous\u00a0remettre en question. Vous \u00eates ouvert au num\u00e9rique.<\/p>\n<p>Vous savez vous adapter aux personnes, aux \u00e9v\u00e9nements, aux\u00a0changements. Vous visez un m\u00e9tier dans lequel vous assumerez vos responsabilit\u00e9s et g\u00e9rerez votre\u00a0temps\u00a0et\u00a0votre\u00a0activit\u00e9.<\/p>\n<p><strong><em>16<\/em><\/strong><strong><em> semaines de stage<\/em><\/strong><\/p>\n<p style=\"text-align: center;\"><strong>D\u00e9bouch\u00e9s<\/strong> <strong>professionnels<\/strong><\/p>\n<p>De nombreuses PME-PMI et grandes entreprises europ\u00e9ennes recrutent\u00a0dans\u00a0divers\u00a0m\u00e9tiers\u00a0de la Relation Client et de la N\u00e9gociation Commerciale :<\/p>\n<p>Commercial terrain \u2013 N\u00e9gociateur &#8211; D\u00e9l\u00e9gu\u00e9 commercial \u2013 Conseiller commercial \u2013 T\u00e9l\u00e9vendeur \u2013 T\u00e9l\u00e9conseiller \u2013 T\u00e9l\u00e9op\u00e9rateur \u2013 Conseiller client \u00e0 distance\u00a0\u2013 Animateur commercial site e- commerce, r\u00e9seau, des ventes \u2013 Marchandiseur \u2013 Chef\u00a0de\u00a0secteur\u00a0&#8211; E-marchandiseur \u2013 Conseiller vendeur \u00e0 domicile \u2013 Repr\u00e9sentant \u2013 Ambassadeur<\/p>\n<h6 style=\"text-align: center;\">Poursuites d\u2019\u00e9tudes<\/h6>\n<ul style=\"list-style-type: circle;\">\n<li>Licence professionnelle du domaine commercial ou\u00a0technico-commercial<\/li>\n<li>Ecole sup\u00e9rieure de commerce et de gestion<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: center;\">O\u00f9 se former<\/h4>\n<h6><span style=\"font-family: 'arial black', sans-serif;\">Lyc\u00e9e Antoine de Saint-Exup\u00e9ry (Saint-Rapha\u00ebl) <\/span><\/h6>\n<p>270 avenue de Valescure<\/p>\n<p>BP 328 \u2013 83703 Saint-Rapha\u00ebl cedex<\/p>\n<p>T\u00e9l : 04 94 19 72 80<\/p>\n<p><a href=\"mailto:Ce.0830042v@ac-nice.fr\">Ce.0830042v@ac-nice.fr<\/a><\/p>\n<p><strong><a href=\"http:\/\/www.atrium-paca.fr\/\">www.atrium-paca.fr<\/a><\/strong><\/p>\n<h6><span style=\"font-family: 'arial black', sans-serif;\">Lyc\u00e9e Dumont d\u2019Urville (Toulon)<\/span><\/h6>\n<p>212 avenue Amiral Jaujard 1404 \u2013 83056 Toulon cedex<\/p>\n<p>T\u00e9l : 04 94 18 90 30<\/p>\n<p><a href=\"mailto:Ce.0831243a@ac-nice.fr\">Ce.0831243a@ac-nice.fr<\/a> <strong><a href=\"http:\/\/eole.lyc-dumont-d-urville.ac- nice.fr\/dumont\/etab\/\">http:\/\/eole.lyc-dumont-d-urville.ac-<\/a><\/strong> <strong>nice.fr\/dumont\/etab\/<\/strong><\/p>\n<p><span style=\"font-family: 'arial black', sans-serif;\"><strong>Lyc\u00e9e<\/strong><strong> Jacques Audiberti (Antibes)<\/strong><\/span><\/p>\n<p>63 boulevard Wilson<\/p>\n<p>CS 60529 &#8211; 06605 Antibes cedex<\/p>\n<p>T\u00e9l : 04 92 93 31 31<\/p>\n<p><a href=\"mailto:ce.0060001u@ac-nice.fr\">ce.0060001u@ac-nice.fr<\/a><\/p>\n<p><strong><a href=\"http:\/\/www.lyceeaudiberti.fr\/\">www.lyceeaudiberti.fr\/<\/a><\/strong><\/p>\n<p><span style=\"font-family: 'arial black', sans-serif;\"><strong>Lyc\u00e9e<\/strong><strong> Parc Imp\u00e9rial (Nice) <\/strong><em>Formation sous statut \u00e9tudiant ou apprenti<\/em><\/span><\/p>\n<p>2 avenue Paul Ar\u00e8ne 06000 Nice<\/p>\n<p>T\u00e9l : 04 92 15 24 60<\/p>\n<p><a href=\"mailto:Ce.0060029z@ac-nice.fr\">Ce.0060029z@ac-nice.fr<\/a><\/p>\n<p><strong><a href=\"http:\/\/net.parcimperial.net\/\">http:\/\/net.parcimperial.net\/<\/a><\/strong><\/p>\n<h6><span style=\"font-family: 'arial black', sans-serif;\">Lyc\u00e9e professionnel Les Palmiers (Nice)<\/span><\/h6>\n<p>15 avenue Banco<\/p>\n<p>06300 Nice<\/p>\n<p>T\u00e9l : 04 92 00 36 46<\/p>\n<p><a href=\"mailto:Ce.0060042n@ac-nice.fr\">Ce.0060042n@ac-nice.fr<\/a><\/p>\n<p><strong><a href=\"http:\/\/www.ac-nice.fr\/palmiers\/\">www.ac-nice.fr\/palmiers\/<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les activit\u00e9s du titulaire du BTS NDRC sont regroup\u00e9es au sein de\u00a0trois\u00a0grands\u00a0p\u00f4les\u00a0couvrant\u00a0les\u00a0diff\u00e9rentes formes de relation client, qui sont autant de<\/p>\n","protected":false},"author":205,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","ngg_post_thumbnail":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1421","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Estelle REGIS","author_link":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/author\/stmgadmin1\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/category\/non-classe\/\" rel=\"category tag\">Non class\u00e9<\/a>","rttpg_excerpt":"Les activit\u00e9s du titulaire du BTS NDRC sont regroup\u00e9es au sein de\u00a0trois\u00a0grands\u00a0p\u00f4les\u00a0couvrant\u00a0les\u00a0diff\u00e9rentes formes de relation client, qui sont autant de","post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-json\/wp\/v2\/posts\/1421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-json\/wp\/v2\/users\/205"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-json\/wp\/v2\/comments?post=1421"}],"version-history":[{"count":3,"href":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-json\/wp\/v2\/posts\/1421\/revisions"}],"predecessor-version":[{"id":1620,"href":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-json\/wp\/v2\/posts\/1421\/revisions\/1620"}],"wp:attachment":[{"href":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-json\/wp\/v2\/media?parent=1421"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-json\/wp\/v2\/categories?post=1421"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pedagogie.ac-nice.fr\/economie-gestion\/wp-json\/wp\/v2\/tags?post=1421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}